Received a NYC DEP 3-Day Notice? Here’s What to Do Next

Received a 3-Day Notice from the New York City Department of Environmental Protection (DEP)? A leak has been identified in your property’s water service line, and repairs may be required within a short timeframe.

If you’re a property owner in Staten Island, here’s what you need to know and what steps to take next.

What Is a NYC DEP 3-Day Notice?

A NYC DEP 3-Day Notice is issued when the DEP identifies a leak in the water service line connecting your property to the city’s water main in the street.

Property owners are responsible for maintaining this line. Once a notice is issued, you generally have three business days to address the leak.

For more information, visit the official NYC311 guide to 3-Day and 10-Day Water Notices.

What Happens If You Don’t Address the Notice?

It’s important not to ignore a 3-Day Notice.

Failing to address the leak within the required timeframe can result in a $1,000 fine on your next water bill, followed by a 10-Day Notice and potential water service shutoff.

If you’ve received a notice, act promptly to avoid further complications.

You can review the NYC DEP Water Shut-Off Notices page for additional information about the process and requirements.

What Should You Do After Receiving a 3-Day Notice?

1. Review Your Notice

Read the notice carefully to understand the deadline and required action. If you have questions about the requirements, contact the DEP for clarification.

2. Contact a Licensed Master Plumber

You’ll need a qualified professional to assess the water service line and determine the necessary repairs. Depending on the condition of the pipe, the work may involve repairing or replacing the line.

Need a licensed master plumber? We happen to know a pretty good one… 😉 Contact us for a free estimate.

3. Address the Problem Promptly

Don’t wait until the deadline approaches. Contact a contractor as soon as possible to discuss the required work and coordinate the next steps.

Your plumber can help determine the work needed and coordinate applicable permits, inspections, and any communication with the DEP.

For additional information, visit the DEP’s page on Water Service Connections and Private Water Mains.

Watermain Repair in Staten Island

Richmond Construction & Plumbing has proudly served Staten Island since 2006. We specialize in underground watermain and sewer repair, replacement, and installation.

Our team handles underground water service issues for residential and commercial properties, helping property owners address leaks and complete necessary repairs.

If you’ve received a NYC DEP 3-Day Notice, contact Richmond Construction & Plumbing to discuss your watermain repair or replacement needs.

Richmond Construction & Plumbing | Serving Staten Island since 2006.